Incident Management

In Australia and New Zealand, Incident Management Teams (IMTs) coordinate responses to large-scale natural, industrial and civil emergencies.  Depending on the size and complexity of an incident, IMTs may vary in size.  The Australasian Inter-Agency Incident Management System (AIIMS) provides a common operating framework that IMTs use to manage these emergencies.  The AIIMS protocol outlines a standard structure for incident management, including member roles, responsibilities, and operational procedures.

The IMT’s role is coordinating the resources required to contain and ultimately resolve an incident.  It is responsible for organising and directing response activities to achieve the incident objectives and to address the three universal incident priorities of preserving life, incident stabilisation, and preservation of property.

Recent research in high-reliability organisations suggests that teamwork-related competencies are likely most important because incident management depends critically upon interdependent team members, often operating in dynamic, uncertain, time-pressured, and high-stakes environments.  Team members must be trained, exercised, and mentored to become competent AIIMS functional role practitioners.

We offer a 6-hour introduction course, AIIMS Concepts and Application, and a 16-hour functional exercise designed to allow participants to practice AIIMS roles in a controlled environment with the advantage of being mentored as the incident progresses.  For more information about upskilling your IMT members in AIIMS… 

'An ounce of prevention is worth a pound of cure'