Ahead of the Curve: Preparing for Crisis with Strategic Risk Mitigation
Strategic decision-making in anticipation of crises requires a forward-thinking mindset. It involves acknowledging risks and adopting a proactive stance to identify, assess, and mitigate them before they escalate into crises. This approach is about more than predicting every possible event but preparing the organisation to respond effectively to potential challenges. Communication and Preparedness Culture Foster […]
The Benefit of Incident Management to Private Sector Organisations
The public sector benefits significantly from adopting the Australasian Inter-service Incident Management System (AIIMS) as a framework for managing disruptive incidents. AIIMS is a standardised system used in Australia and New Zealand to manage emergency incidents effectively. It provides a comprehensive framework for incident management, encompassing planning, response, and recovery. What is AIIMS AIIMS is […]
Ensuring Business Resilience: The Value of Business Continuity Management
As a business executive, you understand the importance of planning for the unexpected. From natural disasters to cyber-attacks, unforeseen events can disrupt your business operations and threaten your company’s survival. That’s where business continuity management (BCM) comes in. BCM is a strategic approach to identifying and managing potential risks, ensuring that your company can continue […]
Managing reputational risk during a crisis
In a crisis, communication can make or break an organisation’s reputation. Crisis managers need a well-planned communications strategy to ensure informed decisions and positive outcomes. Historically, crisis communication was seen as merely a tool for damage control during crises. Contemporary crisis communication is a multifaceted process that uses various communication mediums to tackle different activities. […]
From Crisis to Comeback: The KFC Chicken Shortage Recovery
In 2018, KFC delivered a crisis comeback in the face of a chicken shortage that disappointed and frustrated many customers. May seem like a minor issue, but it was a significant setback for a fast-food chain that relies heavily on a single product. The situation quickly became a public relations nightmare, but KFC turned things […]